No one likes to deal with the unexpected, when it comes to your company’s technology. If any part of your company’s Information Technology (IT) infrastructure has a problem, it has a ripple affect across the enterprise. Production slows or stops, and everyone has to scramble to get the problem resolved, and emergency help is always expensive.
What if there was a way to see problems before they happen? Why can’t the company network have gauges and lights to indicate its health on an ongoing basis, just like an automobile?
The fact is, the technology exists to not only know the current health of your IT infrastructure, but the same tools can gather data over time to spot slower developing trends that can enable planning for problems on the horizon, before they adversely affect your business.
Measure to Manage
The company network cannot be managed if it appears as an opaque monolith. Just as with your vehicle, it’s important to know what’s going on inside, and be notified if something is amiss.
There are technology tools that can assess certain processes in key elements of the network, and thresholds can be set that will cause alerts to be sent if those thresholds are exceeded.
But live alerts, while helpful, are still creating reactive action, rather than proactive preventive action. For that, trending data over time is needed.
Getting the Big Picture
The same mechanisms that can send alerts for trouble conditions being detected can store the day-by-day data, and that data, when viewed in a month-to-month context, can provide valuable insights into the future of the IT infrastructure.
Common examples would be CPU usage, or disk storage. A trend towards increasing CPU usage or disk storage can indicate when a server should be replaced, or upgraded, often months in advance. This has hugely positive implications. A server that crashes due to being pushed beyond its capacity is disruptive and expensive. Moreover, the resulting expense is unexpected and affects cash flow.
With IT trend analysis, it can be possible to anticipate future needs and budget for them. The result is an IT infrastructure that’s more reliable, and under control.
Clare Computer Solutions’ NetCentral enables your company’s technology to provide the operational feedback to stay ahead of most problems. We can help interpret the resulting data to leverage that knowledge to ensure your network is reliable, and running at optimum levels. Once NetCentral is implemented, you will wonder how you ever got along without it!
The post IT Trend Analysis is Like a Crystal Ball for Your Business appeared first on IT Consulting & Planning Blog | San Ramon, All East Bay.
The BYOD (Bring Your Own Device) movement has been getting a lot of attention, as workers increasingly use their own personal devices to access company resources to do their jobs, from a variety of locations.
The issues raised by BYOD are not limited to personal devices – the same management, security and support concerns apply regardless of who owns the device. What are these concerns?
When access to the company IT infrastructure was from company-provided desk-bound devices, attached via the office’s Ethernet LAN, security was fairly simple. The IT department would procure the devices and set them up to match the company’s security policies.
Once network access methods expanded to include the internet and/or wireless, things got more complicated. Steps have to be taken to ensure that users coming in via different methods are given only the level of access they need. Users on devices whose devices are not up to date, or possible already infected with malware, pose a threat that must be detected and mitigated.
Again, this was easier when network users’ devices (their company PCs) were a homogenous platform, procured and configured by the company’s IT department. Once laptops, smart phones and tablets entered the mix, support for the diverse platforms (regardless of who actually owns them) posed some support challenges.
This revolution has occurred so fast that companies are scrambling to apply appropriate security policies to environments that already use a large variety of devices, brands and models.
The answer is to bring management of these devices, at least to a degree, into the same management scheme that covers the rest of the IT infrastructure (the servers, routers, switches, etc.). Security policies that only cover some of the network elements cannot be effective.
It’s hard to put the genie back in the bottle – some companies may despair at the thought of enforcing policies on devices already in use. Some may despair at even creating a company-wide security policy that would encompass mobile devices. This is where an IT Consulting firm can help. Clare Computer Solutions has decades of experience helping companies deal with IT infrastructures, providing management, monitoring, and CIO-level consulting - contact us today to get started on your company’s BYOD/Mobile Device policy!
The post Mobile Device Management Not Limited to Personal Devices appeared first on IT Consulting & Planning Blog | San Ramon, All East Bay.
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